Shipping policy

Shipping policy

Shipping & Delivery

Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Logistics:CNE、4PX、YunExpress、Wanb Express、UBI

Order subtotal (USD) Standard shipping
Under US$59 Shipping charges shown at checkout
US$59 and above Free standard shipping

Free standard shipping is available on orders of US$59 or more to supported delivery destinations. Expedited shipping, if selected, is charged separately.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

ORDER PROCESSING TIME

  • Processing Time: 1-3 Days
  • Shipping Time: 7-20 Days

DO YOU DELIVER INTERNATIONALLY?
We ship world wide.

NOTE
We may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, please contact us at our Support Center

Still have questions?

Our eye experts are here to help.

  • Email: support@klinora.com
  • Live Chat: Click the chat bubble on the bottom right of our site for immediate assistance.
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              Terms & Conditions

              Klinora supplies products listed on the Klinora, and Klinora websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Klinora website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...